Understanding credit card transactions
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The credit card transaction status will be returned in the response of the direct and query API methods in the payment.transaction_status
node.
The transaction was accepted.
The transaction was not approved. Advise customer to contact the credit card issuer.
The credit card has no funds at the time of the transaction. Advise customer to use another credit card.
The customer data is incorrect. Advise customer to review their data.
The card has already expired. Advise customer to use another credit card.
The security code is incorrect. Advise customer to review the security code.
The credit card is an invalid, nonexistent or unblocked card. Advise contacting the credit card issuer.
The credit card number is invalid. Advise customer to review the credit card data.
3-D Secure is enabled for the credit card. Advise customer to use another credit card.
The connection timed out at some point of the stream. Retry at any time.
Acquirer did not respond the request. Retry at any time.
Acquirer response has an error. Retry at any time.
The connection was broken at some point of the stream. Retry at any time
Bad communication between EBANX and the acquirer. Retry at any time.
The transaction could not be fulfilled or was already executed. Do not retry.
The transaction could not be cancelled. Do not retry
The credit card due date is invalid. Advise customer to review the credit card data.
The credit card is not active. Retry at any time.
An issue has been issued for this credit card. Do not retry.
The acquirer experienced a strange error. Retry at any time.
The transaction was declined for having a high probability of being fraudulent.